Support
Activity/Sync Issues Report missing activities, activities without a map, partial activities, etc in this category. When reporting issues, please include links - profile links, activity links, city/street links, whatever is relevant to your message - these links help me A LOT. City/Street/Node Issues Report issues related to Country/Region/City/Street/Node problems in this category. When reporting issues, please include links … here’s a list of typically helpful links:
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| About the Support category |
|
0 | 2029 | June 12, 2015 |
| Suddenly no data on life map |
|
0 | 1 | February 1, 2026 |
| Activity present in CityStrides but not in LifeMap |
|
11 | 177 | February 1, 2026 |
| Activities not showing up on life map |
|
1 | 10 | February 1, 2026 |
| Leuven, Belgium: not updated since at least 2025-09-04 |
|
3 | 18 | February 1, 2026 |
|
Reply Here If You Have Missing Activities
:warning: :point_down: PLEASE READ THIS :point_down: :warning: Everyone YOU MUST include a link to your profile page in your reply, I don’t have time to search for you in the site Only running/walking/hiking type activi… |
|
15 | 25998 | February 1, 2026 |
| Activities missing on map |
|
16 | 126 | January 31, 2026 |
| The Trouble with Trunk Roads |
|
36 | 2352 | January 30, 2026 |
| Area not updating since 2025-11-02 |
|
0 | 42 | January 28, 2026 |
| Node in prison area |
|
4 | 165 | January 27, 2026 |
| Help with some OpenStreetMap edits |
|
12 | 104 | January 27, 2026 |
| 'Other' garmin activity |
|
5 | 92 | January 26, 2026 |
| Spinning sync icon on city |
|
3 | 64 | January 24, 2026 |
| Question about Supporter Feature: Hard Mode |
|
2 | 54 | January 24, 2026 |
| City progress now inaccurate |
|
22 | 368 | January 23, 2026 |
| Missing Eldridge, Iowa |
|
6 | 150 | January 23, 2026 |
| Help with OSM edits |
|
2 | 38 | January 22, 2026 |
| Naming Streets |
|
9 | 98 | January 21, 2026 |
| How to run a dual carriageway with one sidewalk |
|
10 | 180 | January 21, 2026 |
| Need help tagging a street |
|
2 | 38 | January 20, 2026 |
| Hard mode not applying |
|
3 | 31 | January 20, 2026 |
| Lost streets |
|
16 | 179 | January 20, 2026 |
| Street showing up as incomplete despite all nodes hit |
|
7 | 166 | January 18, 2026 |
| Node detection algorithm changed? |
|
12 | 114 | January 18, 2026 |
| Finished streets show incomplete |
|
21 | 147 | January 17, 2026 |
| Slow Load of Completed Cities tab in Profile |
|
4 | 51 | January 15, 2026 |
| Egypt/Luxor/no nodes progress |
|
3 | 54 | January 13, 2026 |
| Trouble with city sync |
|
3 | 60 | January 13, 2026 |
| Unfinished streets suddenly appear |
|
3 | 63 | January 12, 2026 |
| Merge accounts |
|
14 | 872 | January 11, 2026 |