Use this category to report issues or ask questions about how things work.
When reporting issues, please include links … here’s a list of typically helpful links:
- Profile link
- Activity link
- City/Street links
- OpenStreetMap links
The links you share help A LOT in fixing the underlying issue.
- Reply Here If You Have Missing Activities
Missing or broken Cities are being handled in this Google Sheet
The CityStrides Street Query contains a full list of road types and the full/explained query that CityStrides uses to import data
IMPORTANT
Do not de-authorize/revoke CityStrides from having access to your activity tracking service. Doing so deletes all of your data here. Only de-authorize/revoke if you want to leave CityStrides.
Note
Street/node data comes from OpenStreetMap, so most problems are resolved by making the appropriate edits over there. For example - if you see streets in CityStrides that are private, it’s because they’re not tagged as private in OpenStreetMap - they need to be edited over there.
If you have issues/questions that are either private or that you don’t want to share publicly for some reason, please send a message from this link instead of a message here in the forum.