Archived Synchronization Issues

Thanks, I’ll take a look over lunch & update here with what I find.

Alright, I finally got to this tonight… I found a few more places where I could hit the Runkeeper API limit (which they’ve decreased to be super low now, for some reason). I’ve throttled everything accordingly, so we’re back on track!

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I’m not sure if this is the proper place to post this or not…I tried the contact form but haven’t gotten a response.

My runs stopped syncing from MapMyRun on July 7. They mysteriously started syncing again on September 30th…but none of the runs that I completed during that window have synced. Is there something I’m doing wrong?

Hey Brad, sorry I missed your contact form submission!

You’re not doing anything wrong. Seems like the software isn’t doing something right. :stuck_out_tongue_winking_eye:

Let me see what I can figure out - I’ll reply back here with more info soon.

Hey Brad, it looks ok now … Let me know if you spot anything else that’s odd, though!

Note to self:
This could be another reason to provide a “sync now” option, like the site previously had. Although I’m still worried I’ll need to throttle that somehow (one allowed per week?).

Awesome, thank you so much! Looks like they are all there now!

@JamesChevalier I’ve had the same problem as most people above with my sync, new activities have worked fine since I signed up but it never got all my back history. Can you do the sync for my account when you get a chance. Thanks for putting this together, it’s great.

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@JamesChevalier I’m having the syncing bug as well, my older Strava runs are not uploaded and a lot of streets haven’t been processed either.

Edit: I see streets are being checked again now!

Has anyone else had no activities upload today?
Mine normal upload in minutes, but nothing today.
My 20th run was fine.

Yeah, things are INSANE right now. A few hundred new people showed up (Welcome!), and now there is about a 14m job backlog.

It’ll all work out - I’m hoping early on in the week.

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The site was mentioned on Reddit, that’s probably why there are so many new faces (including me).

Ah that’s awesome.
Welcome aboard.

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@JamesChevalier I have the same issue. Only runs from the last 3 months got imported and partly processed, and older ones haven’t.

I’m also here from reddit. This site is amazing!

I’m having the same issue though. I connected my account via MapMyRun and everything was syncing nicely but after about 200 runs (out of 1500+) it stopped yesterday and still hasn’t restarted. I can’t seem to find a way to restart it. Will it do it automatically or is there any way to do that?

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There’s a daily sync that’ll run, in addition to webhooks which I receive as soon as your activity is saved. I used to have a way to trigger a manual sync, but I’m too close to my limits with these services to keep that.

The next sync should bring the rest of your activities in. Worst case, it’ll happen over the course of a few days.
I’d normally go try and hunt down the problem, but with 200+ new members showing up over the weekend it’s more sensible to wait and see… Keep in touch if things don’t get sorted out by the end of the week, though.

Thanks for the quick response James. I’ll keep an eye on it and see if they sync over the next week or so. And great job with the website, I’ve been looking for something like this for years!

I’m actually a little surprised there isn’t already a /r/citystrides

I guess these will probably show up but, dang, I keep looking and nothing yet. I have to tell you one of the first things I do when I run a new route is to call up this site to see how I’m progressing! Very motivating!

My Strava data haven’t been pulling either, or it’s been delayed by a day or two in posting in the last few days. From what I’ve gathered from other posts in the forum, apparently there was a recent surge in users, so pulls are stressed by heavy volume/or something in the synching process is backlogged.

Pretty sure it’ll show up soon. I wasn’t able to log in through Strava for last couple of days but I just got back in. James said the site should catch up with activities soon.