The automatic sync has working for me for the last few days (May 21, 22, and 23). However I am still missing the days where you were doing your work and the manual sync went away. May 18, 19, and 20 have still not uploaded. Any way to recover them? Thanks.
Auto-sync stopped around May 17. You manually synced my runs from May 18 and 20. Since then the automatic sync is still not kicking in, missing runs from May 22 and 24. Syncing is from RunKeeper. https://citystrides.com/users/3729
The syncing is still not working for me. I have four runs on Strava that are not displayed in citystrides: May 19th, 20th, 22nd, and 24th. Perhaps your sync fix is still catching up but I thought I would let you know.
Hey everyone, can you edit your note here to include a link to your profile page (for example mine is https://citystrides.com/users/1 ) as well as the tracking service being used?
Same for any future notes…
This will hopefully let me research to see if there’s a pattern (certain users, certain trackers, etc).
Sorry for the trouble! Hopefully I can get this sorted quickly.
https://citystrides.com/users/4050
My sync has stopped from may 17 on. None of my runs have shown up since.
I am using Runkeeper.
Hope you can get it fixed
I seemed to have worked around the auto-sync problem by adding my Strava tracker to the RunKeeper tracker (the latter which stopped auto-syncing). From my Strava account (which holds the same run data as my RK account) auto-syncing started immediately. My CityStrides account has all recently missing runs again - plus all previous runs since June 11, 2016 duplicated, but that’s okay.
I hope this fixes things permanently. And perhaps this story helps you to identify the root cause. Cheers