Recent activities not reflected in LifeMap

[jonathankoutstaal]

Just wanted to report I’ve had no more issues with backlogged activities since you fixed it for me. Sync has been pretty quick and lifemap generation as well.

[danchaitow (Daniel Chaitow)]

+1 here, really quick sync and lifemap generation the last few days. Thanks!!

[jonathankoutstaal]

Looks like there’s an issue importing my activities again. This time it’s the sync from Strava that’s lagging behind. After 31 hours yesterdays activity is still not showing up on citystrides, nor is todays run.

[jpbari (JP Miller)]

Single-Activity Syncing

The queue is too large to be able to show / check for individual activities on-page. The message you are receiving when attempting to sync the activity is correct, though. There are ~11k supporter activities in the queue. I don’t know if it would help for you to message Strava about increasing the API limit for CityStrides https://support.strava.com In the meantime, I’m working on the Garmin integration. I don’t know what percentage of CityStrides users are only using Strava because there’s …

[bpward50 (Brian Wardell)]

Brian Wardell - CityStrides

[51a87d073b966ff6ce9c (Stephen Pitsch)]

Hello, I have noticed that there are two different numbers reflecting the streets completed when I sign in using MapMyFitness or Garmin. Do you recommend that I choose just one or is there away to have the Garmin data reflect the streets completed in MapMyFitness. I am completely fine with making any changes in the Setting as needed. My goal is to have an accurate number of streets completed since it does not look like both programs talk to each other nicely.

Here is my mapmyrun Stephen Pitsch - CityStrides

Here is Garmin Connect CityStrides

When you look at each login separately, there are different percentages and different streets complete. My goal is to have an accurate number of completion to know which streets have been completed in total.

Thank you

[JamesChevalier]

The intention is that people have a single CityStrides account, with one or more services connected to it.

I can merge the two accounts, to accomplish that for you. Which service is “primary” (I’m expecting Garmin, since that’s what you likely use to track your activities)?

[dmuino (Daniel Muiño)]

Hello,

I’m having the same issue. My lifemap (Daniel Muiño's Map View - CityStrides) does not reflect a recent activity Daniel Muiño's Activity on June 10, 2020 - CityStrides even after a few hours. I tried clearing the cache, and accessing the site from a different browser and I still have the same issue.

Any suggestions on what to try next?

[51a87d073b966ff6ce9c (Stephen Pitsch)]

Thank you for helping to merge the accounts. I would like to use Garmin as primary. Would the merging update the streets completed as well as the map so all is on one account. I deactivated strava to eliminate any other confusion.

If there are any other things that I need to do such as clicking on links in the Settings, I would be happy to do so.