Here’s my issue. Since I updated to iOS 16.1 on my iPhone, I can no longer see my current location on my map. I’ve tried this in both the Chrome and Safari browsers for iPhone. When I click logout, log back in fresh, and then go to Lifemap and click the My Location button on the right-hand side of the screen, on Chrome it prompts me to allow the app to use my location, then the icon turns blue and just spins. It never resolves to my location. On Safari, clicking the button prompts for location access, then the button grays out and no location is displayed.
I’ve looked through the Settings for the apps, etc. I can’t find anyway to resolve the issue. I double checked on my iPad using Chrome and Safari browsers, iOS 15.6, and location works just fine. So I’m thinking this has to be related to the new OS version.
I really rely on this view when walking to understand where I’ve been and where I am in relationship to past activities. Help.
While in this state of the location feature just spinning… Do other interactive bits of the website work as expected? Short list of things, some of which may not be available depending on which page you’re on:
With Safari everything works for me. I don’t normally use Chrome, but now I tested and I got the same problem as reported above. Checked Settings and it was OK.
Then had an idea, in Settings - Chrome - Location I chose ”Ask next time”. Killed my Chrome instance and opened again. This time when I press the location button I get the question ”Do you allow Chrome to use your location?” Answer ”yes when app is used” and now it works! And it seems to be persistent. But remember you have to kill the Chrome instance on the phone after changing settings, otherwise it won’t read your change from Settings
Hans - Thanks. That did the trick. Everything is working fine now. I suspected some version of turn it off and turn it back on would reset things. You skillfully found the right order of operations. Woot!
I’m wondering if that ‘completely exit’ step is particularly important - even for the folks having trouble in Safari. I’ve update that wiki post to include that in the process, but I’ll need people to try it out to confirm/deny its helpfulness.
My 2 cents. This had been happening with my iPhone with Chrome browser for weeks. In my case I just go through the steps that @hans1 listed to get the prompt. In my case I “do” have to kill Chrome first but it also doesn’t fail every day…it’s sporadic.
Since the most recent iOS update my location finder hasn’t been working on the chrome browser. I’ve tried restarting my phone to no avail. It seems to work fine on Safari, but the location finder just spins endlessly for me on Chrome after I accept the location permissions. Any ideas what could cause this?
After the latest upgrade of iOS, this issue is back, and this time it does not help to close Chrome completely, change settings to ask for location and reopen chrome again. This was my goto solution.
Kinda sucks, but I assume it’s an OS problem, not a CS problem? Not sure what to do, so I was wondering if anyone else has this issue again and managed to solve it, when the mentioned solution doesn’t work anymore.
I don’t know why, but unfortunately, location doesn’t work in Safari for me and never has. I have tried both with settings “ask next time” and “allow”. If it asks, I allow. But then I get a greyd out icon with a red line over.
My profile link : CityStrider Paul - CityStrides
