Received an email letting me know that my credit card is expiring this month - which it is.
The email links me to https://citystrides.com/become-a-supporter in order to Update my card information.
Problem is - there’s nowhere to do this - as far as I can see. I can either make a one time contribution, or cancel my current subscription (“at the end of cycle”).
I checked my Settings page too, just in case - and I’ve got a link there to ‘cancel your subscription (at the end of the current month)’ as well, but nowhere to update.
Am I right in assuming I need to cancel my subscription, and then start a new subscription next month? Is there something I am missing?
If it’s possible to simply ‘update’ my card details (which should be possible using Stripe), that would certainly be easier.
If not, could I suggest simplifying the process, or even a better piece of explanatory text on the Subscription page letting me know what I need to do to update my card?