Searching the Forum

Technical Issues
Most technical issues will affect all users similarly, so there is a good chance another user has asked the question already. If you’re having an issue, try the following steps:

  1. First, review the Status Page on CityStrides to ensure your issue isn’t just a normal delay in processing (you can also check out About the Status Page) for clarification if needed.
  2. Search (magnifying glass, top right) the forum for your issue- try wording it a few different ways if nothing comes up
  3. Check out the Support page for relevant threads
  4. Review the most recent posts on the forum
  5. If you believe your issue is unique or hasn’t yet been discussed then absolutely do start a new thread on the Support page. Check out the FAQ section for guidelines on how to post

Ideas/Suggestions
This site’s creator/maintainer/sole support man, @JamesChevalier seriously considers users’ suggestions to guide the development of the site. Many of the features now available were proposed by different users.

Like the technical issues, however, it is good practice to see if the idea has already been proposed. Before posting, try the following steps:

  1. First, search (magnifying glass, top right) the forum for your idea- try wording it a few different ways if nothing comes up
  2. Check out the Ideas page for relevant threads
  3. Review the most recent posts on the forum
  4. If you believe your idea or suggestions is unique or hasn’t yet been discussed then absolutely do start a new thread on the Ideas page. Check out the FAQ section for guidelines on how to post
  5. (Bonus point- the idea you have may already exist, but is only available to supporters. Why not become one today?)
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