hi, Wolter here. After i switched from free to paid; the sync stops. Can you force it ?
Hm, the activities must have synced since your message - all your recent activities in Strava are present in CityStrides.
yes but completed and progressed are â0â for 99% of them
I just sent your 100 most recent activities in for reprocessing. If this doesnât adjust completed/progressed stats, then nothing changed & Iâd suggest that you check into whether the area youâre running is present in CityStrides as a city.
The fastest way to check that is probably to find the Region - go to its page to see its list of cities & search that list for it.
Edit: I went back to your profile page and I think your city count increased⌠So, just in case, I sent in everything again.
yes that works well!
great. Can you do the others as well?
Yeah, those are all processing now.
It looks like you just joined on the 25th and became a Supporter on the same day (edit: aka âtodayâ for anyone who is still capable of paying attention to details 
). Iâm not sure if there was a timing issue with syncing/processing & the jobs that run after becoming a Supporter ⌠
Sorry for the trouble, either way!
looks good, however i still see some with completed = â0â. Is that as intended?
b.e.: CityStrides
Iâd go into the activity page and click the âGoâ button for a street that youâd expect to be completed ⌠Itâll show you more details like percentage complete & itâll color nodes based on whether theyâre completed or not ⌠you might find that the street has more sections you werenât aware of.
Itâs also possible that the node count on the street is off e.g. there are 10 on the map, but the details on the page say there are 20 - thatâs from a somewhat recent bug that Iâm still cleaning up.
(Sorry I canât do any of this for you - Strava blocks me from showing data from their service to anyone but the account owner, and I donât have a special super-user/admin view of the site, I see what everyone else sees)