From one day to the next I’ve lost about 2000 streets. The streets are still there on the map, but the credits are missing.
For example, I have completed the city I live in (Bern, Switzerland), but the statistics only show me about 25%…
What could be reason? Can anyone help me?
Thank you very much in advance…
I needed links to look into this. This looks like you - Paride is running Bern, Bern/Berne - CityStrides
Can you confirm that this happened yesterday/today? Or can you not be sure because you haven’t visited the site lately?
The city was last updated on on May 29, which is the first thing I’d look at to see what happened … but your post here suggests this happened recently - May is not recent, so I’m left very confused at what could change things like this.
I see that your Garmin connection was added to CityStrides on 2025-07-27 (your Strava connection was added on 2020-01-30) … Is this surprising to you (did you connect your Garmin account prior to that date)?
I’ll have to think things through from there, after hearing back…
I noticed it about one week ago, everything work well before. On 2025-07-27 I connected Garmin to try to solve the problem. So, yes I connected my Garmin account prior to that date.
I have no idea what could cause this. There doesn’t seem to be any activity around this time that could result in completed streets being dropped like this. I’ll need to think through things more to figure this out…
I just sent in all your activities for reprocessing, which will fix your stats.
Thank you!