Quick update…
I found that the problem is bad data. Here’s an example activity (for however long the link remains active):
Bill’s quite the geometric artist, working off the coast of Ghana.
Now that I know the cause of the issue, I can start looking into how it can be fixed…
2 Likes
samteigen
(Sam Teigen)
February 5, 2018, 2:01pm
11
Nice… I’ve been (not) seeing the same thing
damus19
(Jason Cousineau)
February 6, 2018, 7:15pm
12
Just curious if a solution has been found as I two am having the issue. Wasn’t sure if it was caused by indoor/treadmill running?
samteigen
(Sam Teigen)
February 9, 2018, 2:28pm
13
I don’t know if this is useful to add…
… In other news… it’s actually a nice challenge for me to target streets without referring to the map. My wife is also happy that i’m not spending hours staring at a map… only minutes seeing if it’s restored…
samteigen - In case you need to sneak a peek at your LifeMap you should be able to access it via Firefox browser.
1 Like
samteigen
(Sam Teigen)
February 9, 2018, 7:20pm
15
Thanks for the reminder. I had to update firefox to the current version for it to work.
vbombaerts
(Vincent B)
February 20, 2018, 8:07am
16
When I log out, I’m able to see my lifemap.
When I’m logged in, it is not possible. (log in via Strava)
lucassocio
(Lucas Socio)
February 19, 2018, 5:05am
17
Hello!
When I open my LifeMap I don’t see any of my runs. I can see other people’s LifeMaps and theirs looks fine.
My map is just an empty map even though I can see my activities have been synced and it shows 21% complete.
I’ve tried using different browsers and computers with no success.
Any idea what could’ve caused that?
Thank you!
Lucas
emcameron
(Egg Cameron)
February 19, 2018, 12:13pm
18
I have the same issue, it’s all disappeared…
mikehaworth
(Mike Haworth)
February 19, 2018, 1:07pm
19
Have a look here , there was another post on it recently. @JamesChevalier gave tips on looking for errors in various web browsers.
i can see my activities from strava but they don’t show up in my lifetime map??? any ideas?
Do you mean you can see them in Strava or in citystrides from Strava? It could be your privacy settings! They need to be made public not private.
doctorburns
(Don Simpson)
February 28, 2018, 10:17pm
22
yes i see activities posted in city strides but they don’t show up on lifetime map. my privacy settings on strava have not changed and are public
Sorry buddy I’m not sure maybe someone else can answer that
Hey @doctorburns … sorry for the trouble - your issue is the same as this one:
My life map is not showing ANY streets or past runs. When I look at my profile individual runs are showing up, but the Life Map is devoid of any markings. This just happened today. I’ve logged out and back in to no avail. Please help, thanks!
I’m working through the issue with Mapbox now:
Thanks!
I was also able to recreate the issue within Chrome & Safari. Firefox works fine for me
I’ve submitted this issue with Mapbox & I’ll keep everyone up to date here with how things play out:
Small Update: I’ve found that it’s something within Mapbox’s code… An older version of their plugin works properly, while later versions do not. I’ve left the old version in place - so you should all be able to see your LifeMap again. I’ll continue working with Mapbox to see if I c…
So far, it’s either looking like bad data or something having changed in Mapbox’s code.
(I’m going to merge this topic into that one, so there’s a single thread on this issue.)
RufusTrunt
(Rufus Trunt)
June 27, 2018, 12:41pm
25
Hi James,
For the past week or so I haven’t been able to see my stuff on the Safari browser, but can see it in Firefox FYI.
Is this a thing I can fix with my browser or is it a City Strides issue.
Thanks!
samteigen
(Sam Teigen)
June 28, 2018, 1:02pm
26
Safari, Firefox and Chrome are all blank for me… and it doesn’t seem to matter if I’m logged in or not…
samteigen
(Sam Teigen)
June 29, 2018, 5:06pm
28
Of other commenters on this thread… Only Vincent B shows up (518). Don (4746), Egg (3016), Jason (2768, Lucas (5486), Rufus (2510) and Bill (5560) are all blank for me . I see this in the Java Script log " console.error(event.error);" “evented.js:136 Error”
Thanks for the great bug reporting! I’m away on vacation right now, but I’ll work on this when I get back.
I’m unsure if it’s related to some other Mapbox issues I’ve been working with them on - I might be blocked … we’ll see!