LifeMap blank after stopping subscription

Support
1

I had paid for a couple of months and now that the subscription has run out, all of my activities are missing both from LifeMap and individual cities. The individual activities show up in my profile, and show the routes and completed nodes if I open the activity; it’s just the overall progress maps that have gone blank. This is the second time this has happened, but the first time I ended up re-subscribing right away and the activities re-appeared.

Profile: Donna Carpenter - CityStrides

2

Thanks for reporting this … It looks like I omitted the LifeMap rebuild that’s required after the subscription cancels. :person_facepalming: I’ll get that into an upcoming release, likely this week.
In the meantime, I manually queued your account for a LifeMap rebuild, so that should pop up shortly.

3

Thanks for looking into it. It doesn’t look like the rebuild has taken effect yet.

4

Wow, that was oddly finicky … I did get it rebuilt, though. Sorry for the delay!

5

Confirmed it works! Thank you so much.