Invalid Credentials for login w/ Strava

OK … the daily limit just reset, and I deleted the massive queue of jobs so I don’t immediately break through the limit again.

Logins should work now.
New activities will start appearing as they usually do right after you complete them.
Missing activities will slowly start to appear in the site - it may take some days. I have removed the “sync now” feature from the site so that we don’t accidentally the whole thing again.

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Can it be that because of the update my ´supporter status´ is lost, or will this re-appear after a couple of days?

Yes, the ‘sync now’ feature has been temporarily disabled for everyone.

Hi James,

I cant login to Citystrides anymore… I always get this error.

Could not authenticate you from Strava because “Invalid credentials”.

I logged out of Strava. Changed password, logged back in. Nothing helped. It’s not working… Any idea on how to fix this ?

Thanks for your work.
cheers
Andi

I am having the same issue

https://community.citystrides.com/t/report-synchronization-issues-here/17707/81?u=beatlekevin87
Looks like it’s a known problem.

ok - thanks !! I missed that post :slight_smile:

Giving this post a bump since I’m new and thinking this is just past a year that everyone seems to be loving the City Striding so :raised_hands: to @JamesChevalier for keeping this site up. I’m thinking we must have either hit the limit or it could have something to do with their new subscription only. Only in these uncertain times.

Yeah, when CityStrides reaches Strava API limits no logins can occur because those are API calls.

I resized my worker servers and didn’t expect their performance to increase that much :flushed:
The new servers are working through the sync jobs so fast that my previous self-limiting code wasn’t working. I’ve changed that a bit, so it’ll stay within the limits again.

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Hi James, over the past week this problem has started to occur again. Assume the site is becoming more popular meaning the limit is being hit. Anything that can be done?

lots of new signups over the past few days have caused delays in syncing and issues with logins … This kind of thing usually resolves itself over a day or two (calming down as whatever post/article traffic calms down), but it just keeps going :sweat_smile:

There are two limits in Strava … a daily limit that resets every midnight UTC … and a 15-minute limit that resets at a hopefully obvious 15 minute increment :grimacing: :rofl:

I’m reaching both limits, with the 15min limit being more relevant during the early part of the day. It looks like it kicks up to the 15min limit a few times during the day, and then the daily limit seems to kick in at about 6:30pm Eastern.

I plan on putting some effort into making sure that logins are not affected by these kinds of issues.