Error: Email has already been taken

Support
1

CityStrides Profile Link

Message

I cannot add my e-mail. When I try to add it it comes with the warning:
1error:

Email has already been taken.
Can you please help adding my e-mail?

2

I messaged privately, since I don’t want to discuss email addresses in public. You can continue our conversation in our private message - I’m posting this message as a public note for anyone else running into the issue.

The “Email has already been taken.” error indicates that you have multiple accounts in CityStrides. If you’re experiencing this issue, please contact me privately with any profile link you’re aware of as well as the email address in question. I can merge your accounts for you.