Missing length of my last activity

Support Activity/Sync Issues
1

Hi, would it be possible to check my walk on 19. Jan 2025 when you have the time? No urgency.
The log says 7,01 km which is correct, but the map shows just a 500 m track, and also the streets progressed are only related to those 500 m, not the full 7,01 km walk.
Thank you

2

Without a link to your activity it’s impossible to check

3

Sorry and thanks.
Is this okay:

4

I deleted it and then ran a sync for your account - is this correct now? https://citystrides.com/activities/71262784

5

Thanks! Unfortunately, it looks the same, after re-login

6

Can you please check the activity in Runkeeper’s site to verify it exists correctly in there?

The API is returning data that indicates the total distance is 7007.9175 meters … but if I calculate the length of the GPS coordinates, it’s 567.0728500664042 meters.

7

Hi. Your data seems correct.
I can see that the map in Runkeeper shows the same short track as City Strides, although the distance is reported as 7,01 km there as well