Manitou Springs, CO was recently updated from OSM, but I still have three streets that are still marked as incomplete. A while back, I edited the streets in OSM to mark the appropriate portions private.
Based on these screenshots, it seems like the update from OSM was successful, but the nodes weren’t updated to match:
This looks strange, I can see you edited OSM late August, and Manitou Springs was update on Nov 8 into CS. So these nodes should really have gone away by now, I think @JamesChevalier need to check this one
(Joey, that the map and road is updated in the screen shots is because the map itself is fetched from Mapbox, at a different schedule, but that is just a visual thing that does not affect the CS count. It often happens before the OSM->CS update of nodes)
In this case it looks like the ways in OSM were only updated 15 days ago but the city in CityStrides was last updated on October 23rd. You can see the date a city was last updated on the city page: Saanich, British Columbia - CityStrides. Keep in mind the map itself is sourced from Mapbox which updates separately and much more frequently than CS. So there can be a discrepancy depending on the time you update OSM and the time Mapbox and CS each update.