Activities not syncing when duplicated in strava

[JamesChevalier]

I moved this to a new topic because it sounds like a new/different issue.

@pmlaseter

Recently I have noticed that my Strava account posts a group run for those routes, showing two runs at once.

To be sure I understand correctly: you are tracking your activity with RunGo and Garmin, and both services are sending their data to Strava. Correct me if/where I’m wrong.

@pmlaseter

When I see duplicate runs for the same run, those runs don’t show on Citystrides

Again, to be sure I’m understanding: The services each create a new activity in Strava, which is the same data. When this happens, the activity doesn’t appear in CityStrides.

@pmlaseter

unless I manually sync through the missing activities forum page

I do not understand this part. In the top right menu subscribers have a “Sync Now” option for you to sync your account if the automated process doesn’t work for some reason, you shouldn’t need to visit the forum for this. (Garmin/MapMyRun/Strava all alert CityStrides of new activities, so in theory you should never need to do anything to get those activities into CityStrides)

@pmlaseter

The Garmin goes to Strava, then from Strava to CS

Have you considered skipping Strava altogether? You can visit your settings page in CityStrides & connect your Garmin account directly, then pause Strava syncing.

@pmlaseter

I have not connected RunGo to Strave nor do not upload my RunGo activities if Garmin events are successful.

This confuses me as well - I’m unsure how you can have duplicate activities in Strava if you’re not sending the activity to Strava.

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• How frequently does this “activity not syncing” issue occur for you?
• How long as this issue been ongoing?

I’m wondering if the duplicate data in Strava is a red herring.