# Strava not syncing?

**URL:** https://community.citystrides.com/t/strava-not-syncing/19407
**Category:** Support
**Created:** [March 21, 2020, 12:10am UTC](https://community.citystrides.com/t/strava-not-syncing/19407 "2020-03-21T00:10:44Z")
**Posts on this page:** 18
**Page:** 1

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### Author: ![lucialzag](https://community.citystrides.com/letter_avatar_proxy/v4/letter/l/a3d4f5/32.png) [@lucialzag](https://community.citystrides.com/u/lucialzag)
#### Post date: [March 21, 2020, 12:10am UTC](https://community.citystrides.com/t/strava-not-syncing/19407/1 "2020-03-21T00:10:44Z")

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Hi! I joined yesterday and I am a strava user. Nothing has uploaded. Not sure what I did wrong?

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 21, 2020, 1:53am UTC](https://community.citystrides.com/t/strava-not-syncing/19407/2 "2020-03-21T01:53:53Z")

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Nothing wrong, just a LOT of new signups that’s delaying things. Check out the status page for some detail:

> **[CityStrides](https://citystrides.com/)**
>
> CityStrides helps you run every single street of your city

Share your user ID here if things don’t look right tomorrow (about 8hrs from now, if you’re not Eastern Time). I can take a look.

Thanks for your patience!

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### Author: ![lucialzag](https://community.citystrides.com/letter_avatar_proxy/v4/letter/l/a3d4f5/32.png) [@lucialzag](https://community.citystrides.com/u/lucialzag)
#### Post date: [March 21, 2020, 2:13am UTC](https://community.citystrides.com/t/strava-not-syncing/19407/3 "2020-03-21T02:13:02Z")

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Hi, James, my name is Lucia Alzaga. Not sure I have a user ID. I will look tomorrow. Thanks a lot! Stay safe and healthy!

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### Author: ![Sam](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.citystrides.com/u/Sam)
#### Post date: [March 21, 2020, 7:00pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/4 "2020-03-21T19:00:32Z")

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@JamesChevalier Is LifeMap generation now only for supporters? I’m not seeing a delay time for non-supporters on the status page.

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### Author: ![lucialzag](https://community.citystrides.com/letter_avatar_proxy/v4/letter/l/a3d4f5/32.png) [@lucialzag](https://community.citystrides.com/u/lucialzag)
#### Post date: [March 21, 2020, 7:18pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/5 "2020-03-21T19:18:27Z")

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Still nothing here… almost 48 hours since I joined… oh well…

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### Author: ![dallas.devries](https://community.citystrides.com/user_avatar/community.citystrides.com/dallas.devries/32/1037_2.png) [@dallas.devries](https://community.citystrides.com/u/dallas.devries)
#### Post date: [March 21, 2020, 8:48pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/6 "2020-03-21T20:48:35Z")

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I’m a supporter and mine is not updated from yesterday’s run so it’s probably everyone.

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 22, 2020, 1:23pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/7 "2020-03-22T13:23:28Z")

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CityStrides is hitting Strava’s API limits, so activity syncing will be delayed for those accounts.  
You can get a view of things here: [CityStrides](https://citystrides.com/status)

I do need to rework that page a bit; it’s not displaying info on full-account syncing. That’ll affect new signups (people who need their full history synced) and anyone using the “sync now” feature.

There’s no overall limit to how many activities can sync into CityStrides. In the meantime, all anyone can do is wait.

Thanks for your patience!

* * *

@Sam The LifeMap generation that’s noted in the Status page is for the advanced LifeMap. Details in [New: LifeMap performance & filtering for subscribers](https://community.citystrides.com/t/new-lifemap-performance-filtering-for-subscribers/19075)

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### Author: ![jftisera](https://community.citystrides.com/letter_avatar_proxy/v4/letter/j/6bbea6/32.png) [@jftisera](https://community.citystrides.com/u/jftisera)
#### Post date: [March 22, 2020, 3:49pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/8 "2020-03-22T15:49:42Z")

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My Thursday Strava activity hasn’t synced but my Fridays and yesterdays has…Any idea? How can i manually upload it?

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 22, 2020, 3:58pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/9 "2020-03-22T15:58:24Z")

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There is nothing we can do. We can only wait.

You can get a view of things here: [CityStrides](https://citystrides.com/status) (I’m releasing an update in a bit that will add more detail re: full account syncs)

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### Author: ![jftisera](https://community.citystrides.com/letter_avatar_proxy/v4/letter/j/6bbea6/32.png) [@jftisera](https://community.citystrides.com/u/jftisera)
#### Post date: [March 22, 2020, 4:10pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/10 "2020-03-22T16:10:36Z")

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Got it. I saw earlier i had yesterdays run as pending but now it has uploaded and not showing any pending activities.

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 22, 2020, 4:18pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/11 "2020-03-22T16:18:14Z")

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Yeah, sorry my last reply didn’t fully address your question, _mad rush_ here for the last few days that has me busy/distracted. 😳

 ![Screen Shot 2020-03-22 at 12.14.40 PM](https://d25dflut6m8e53.cloudfront.net/original/2X/4/48230bc4a94adb772095bf2026ec9aa634d4b1f2.png)

I can run a manual sync for your account, to pull in any missing activities, but that won’t actually _run_ until the the rate limit resets … and if I queue that up, it’ll add to the rate limit issue (adding more requests) … so the best thing to do is wait a bit (could be a couple days for it to completely subside).

Thanks for your patience!

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### Author: ![jftisera](https://community.citystrides.com/letter_avatar_proxy/v4/letter/j/6bbea6/32.png) [@jftisera](https://community.citystrides.com/u/jftisera)
#### Post date: [March 23, 2020, 2:01pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/12 "2020-03-23T14:01:43Z")

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All good, thanks for the fast response and trying to keep up with everyone

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### Author: ![lucialzag](https://community.citystrides.com/letter_avatar_proxy/v4/letter/l/a3d4f5/32.png) [@lucialzag](https://community.citystrides.com/u/lucialzag)
#### Post date: [March 24, 2020, 3:30pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/13 "2020-03-24T15:30:02Z")

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Hi, thanks for all you do! I only had synced two activities, but those were done after I joined. What about the activities I have done before I joined? Is the program still picking them? Thanks!

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 24, 2020, 3:36pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/14 "2020-03-24T15:36:46Z")

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Yes, CityStrides will eventually have your full history.

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### Author: ![davemorin](https://community.citystrides.com/user_avatar/community.citystrides.com/davemorin/32/912_2.png) [@davemorin](https://community.citystrides.com/u/davemorin)
#### Post date: [March 25, 2020, 2:04am UTC](https://community.citystrides.com/t/strava-not-syncing/19407/15 "2020-03-25T02:04:05Z")

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This is awesome! The world loves CityStrides!!!

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### Author: ![39daa2755b2a3411375f](https://community.citystrides.com/letter_avatar_proxy/v4/letter/3/50afbb/32.png) [@39daa2755b2a3411375f](https://community.citystrides.com/u/39daa2755b2a3411375f)
#### Post date: [March 25, 2020, 10:47am UTC](https://community.citystrides.com/t/strava-not-syncing/19407/16 "2020-03-25T10:47:51Z")

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Hi I joined and am also a strava user but only one of my runs has uploaded? A friend who recommended that I use City Strides has had ALL the runs they have done since using strava uploaded. Have I done something differently?

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 25, 2020, 1:29pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/17 "2020-03-25T13:29:40Z")

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You haven’t done anything wrong, there’s just a _massive_ queue right now. You can see that info at [CityStrides](https://citystrides.com/status)

I’m starting on this wiki doc as well: [How Syncing Works](https://community.citystrides.com/t/how-syncing-works/19443) … I’ve just _barely_ had enough time to create it; I still need to actually write it all up, but that’s where the info will go.

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 31, 2020, 2:21pm UTC](https://community.citystrides.com/t/strava-not-syncing/19407/18 "2020-03-31T14:21:44Z")

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