# Strava activity not importing

**URL:** https://community.citystrides.com/t/strava-activity-not-importing/18882
**Category:** Support
**Created:** [December 14, 2019, 2:00pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882 "2019-12-14T14:00:20Z")
**Posts on this page:** 15
**Page:** 1

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### Author: ![steve.decker82](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/b5e925/32.png) [@steve.decker82](https://community.citystrides.com/u/steve.decker82)
#### Post date: [December 14, 2019, 2:00pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/1 "2019-12-14T14:00:20Z")

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My activity from today is in Strava but has not gone into Citystrides. I tried the “sync now” but nothing changed. Any ideas?

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### Author: ![hjkiddk](https://community.citystrides.com/user_avatar/community.citystrides.com/hjkiddk/32/2072_2.png) [@hjkiddk](https://community.citystrides.com/u/hjkiddk)
#### Post date: [December 14, 2019, 3:51pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/2 "2019-12-14T15:51:44Z")

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Not syncing for me either.

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### Author: ![steve.decker82](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/b5e925/32.png) [@steve.decker82](https://community.citystrides.com/u/steve.decker82)
#### Post date: [December 14, 2019, 4:00pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/3 "2019-12-14T16:00:44Z")

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Mine just updated

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### Author: ![r.weide](https://community.citystrides.com/user_avatar/community.citystrides.com/r.weide/32/489_2.png) [@r.weide](https://community.citystrides.com/u/r.weide)
#### Post date: [December 14, 2019, 4:03pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/4 "2019-12-14T16:03:33Z")

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I have the same issue, pressed “sync now” but no change yet.

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [December 14, 2019, 4:06pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/5 "2019-12-14T16:06:04Z")

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I’ve _completely_ exceeded my daily Strava API limits. Nothing is going to work until it resets 🤔 and I can’t recall if they’re on UTC or Eastern.

// @hjkiddk @r.weide

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### Author: ![cmrozoff](https://community.citystrides.com/letter_avatar_proxy/v4/letter/c/6bbea6/32.png) [@cmrozoff](https://community.citystrides.com/u/cmrozoff)
#### Post date: [December 14, 2019, 5:58pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/6 "2019-12-14T17:58:24Z")

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To eliminate Strava API limits, is it feasible just to have direct GPS file upload to Citystrides and bypass Strava?

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [December 14, 2019, 8:35pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/7 "2019-12-14T20:35:12Z")

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That would be _so much_ more work 😆

I have code in place that I _thought_ would avoid this, but I got something wrong. I’m aiming to release a fix before the rollover tonight, so that things work properly tomorrow.

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### Author: ![stephen.pitsch](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/c68b51/32.png) [@stephen.pitsch](https://community.citystrides.com/u/stephen.pitsch)
#### Post date: [December 14, 2019, 9:51pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/8 "2019-12-14T21:51:32Z")

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@JamesChevalier I have noticed my run from December 7 is missing . December 7 6.71mi 56:53 was the time. Run started at 8:41am

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [December 14, 2019, 10:03pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/9 "2019-12-14T22:03:00Z")

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Yep. See ☝ in this thread that I moved your post into.

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### Author: ![welshygunner](https://community.citystrides.com/user_avatar/community.citystrides.com/welshygunner/32/390_2.png) [@welshygunner](https://community.citystrides.com/u/welshygunner)
#### Post date: [December 15, 2019, 3:01pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/10 "2019-12-15T15:01:32Z")

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Still no update? When do we expect it to catch up?

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [December 15, 2019, 3:08pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/11 "2019-12-15T15:08:06Z")

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My last update ☝ still _basically_ applies:

> [@Strava activity not importing](https://community.citystrides.com/t/strava-activity-not-importing/18882/5):
>
> I’ve completely exceeded my daily Strava API limits. Nothing is going to work until it resets thinking and I can’t recall if they’re on UTC or Eastern. // @hjkiddk @r.weide

Good News:  
The bulk of the work wrapped up overnight (for me; I just woke up). This is still working through progress calculations, but most of the actual syncs that were queued up completed.  
I’m also working to fix my self-limiting approach, so that I keep myself from reaching Strava API limits at all. This will make it to logins never fail, and (eventually/hopefully - this will take some effort & luck) so that Supporters aren’t blocked from syncing.

Bad News:  
I’ve already reached my daily Strava API limit, so new activities & new syncs are delayed by a day.

**Minor Update (updated):**  
I’ve just released the updated self-limiting code, and it has been doing a good job keeping things from exceeding the Strava API limits again. This should be visible to everyone in that you won’t be blocked from logging into CityStrides again. You may also find that there’s more of a delay for some activity syncing on busier days.  
In the coming days/weeks, I intend to optimize this limiting in favor of Supporters.

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### Author: ![stephen.pitsch](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/c68b51/32.png) [@stephen.pitsch](https://community.citystrides.com/u/stephen.pitsch)
#### Post date: [December 17, 2019, 1:19pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/12 "2019-12-17T13:19:51Z")

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Hi Jim, I still have not seen the streets completed for a run on December 7. Anything that I need to do on my end ? The run could potentially give 100% and would prefer not to rerun the streets.

Thank you

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [December 17, 2019, 2:25pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/13 "2019-12-17T14:25:41Z")

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Supporters have a ‘sync now’ option in the top right menu 👍  
Otherwise, the process is to ask for a sync & I do that when I have the time.

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### Author: ![stephen.pitsch](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/c68b51/32.png) [@stephen.pitsch](https://community.citystrides.com/u/stephen.pitsch)
#### Post date: [December 17, 2019, 3:00pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/14 "2019-12-17T15:00:25Z")

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Thank you. May I please have a manual sync for the run on December 7? I believe that my support expired.

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [December 17, 2019, 3:02pm UTC](https://community.citystrides.com/t/strava-activity-not-importing/18882/15 "2019-12-17T15:02:08Z")

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🤦‍♂️ I’m sorry, I saw the purple line on your user card & thought you were a current subscriber (I forgot that I retain that for anyone who has ever contributed). 👍 sync on the way
