Run added, map updated, but 0 streets progressed/completed

Support Activity/Sync Issues
#1

Hi there,

https://citystrides.com/activities/15577774 is the activity in question. It should have updated a few streets at the very least, and since then other activities from my Garmin have successfully completed so I don’t think it’s a sync issue, I think something just might’ve gone wonky on this load?

Thanks and love the site!

#2

Strange, yeah, a reprocess picked up some progressed streets.

I’ve seen a lag in moving progressed streets to completed, so if you think some are completed in that activity just give it an hour :man_shrugging:

#3

Hi James, looks like I have the same issue.

This activity completed a little over two hours ago, the map is updated but the activity shows 0 completed/progressed and the city’s percent done didn’t change. https://citystrides.com/activities/17615847

#4

Same here!
Sorry, just added a new topic at the same time: Activity synced, but not processed

#5

Same here https://citystrides.com/activities/17615216

#6

And this one too https://citystrides.com/activities/17615219