Report Synchronization Issues Here

#114

Hello, I’m missing my progressed streets from my 16 mile run on 4/7

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#115

You can either click the flag to the right when in cityview
https://citystrides.com/cities/9704

or

you can click the wrench when in streetview
https://citystrides.com/streets/1628691

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#116

Hi James,

My run of April 4 did not sync: https://www.strava.com/activities/2265899352

Thanks in advance!
Eric

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#117

Thank you!

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#118

Hi there I’ve got a running missing from my Strava sync. My runs on 4/7/19 and 4/10/19 are synced, but my run on 4/8/19 is still missing from my listed activities and from my lifemap. Thanks for help with this!

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#119

Hello! My last 2 runs did not sync. Thanks for your help! Jen

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#120

That was SUPER helpful! Absolutely did the trick. Thanks!!!

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#121

If you are more adventurous, you can also update the map in openstreetmap.org which is what you map is based on Essentially, OpenStreetMap is the Wikipedia of maps, and when that master mapping database gets updated periodically, the CityStrides map will also reflect those changes.

2 Likes

#122

Nothing synched from my Runkeeper this month (April)

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#123

I’m missing activity’s since 3 april. I use runkeeper, but it seems it doesn’t sync any longer.

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#124

Logged a couple of runs in the last two weeks after a break, but nothing showing up since the last time I ran before that which is December 2nd '18.

Using Runkeeper.

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#125

Same here. It seems like a lot of other people’s issues have been resolved, so hopefully we will be caught up soon.

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#126

I’m missing one activity. The one from 5 April. Strangely the activities before and after synchronized.

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#127

I’m missing a RunKeeper run too. I do have April runs in there, the 1st and the 6th, thought the 6th posted a few days later, when they used to post each night.

The run I’m missing is from April 10.

Thanks!

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#128

Missing Strava runs on April 6 & 7.
Everything before and after appears to be there…

https://strava.app.link/TpQFlnbCUV

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#129

My activity on 4/5 is not syncing. Thanks.

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#130

Hello,

A new user here. I signed up about a week ago. I see that my new runs from Strava are being automatically uploaded. But I don’t see any of my old runs on CityStrides yet. I understand that there’s currently a queue for importing data from Strava. I just wanted to bring it up in case my issue is not related to the queuing.

Thank you,

Jae

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#131

No Runkeeper syncing since april 3rd (missing activities at 6, 8, 10, 13,15 & 18 april.

Thanks, Patrick

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#132

Hi,

I deleted an actitvity (april 6th) because it had not synced properly on Citystride (an important part of the run wasn’t showing, basically). Is there anyway I can resynced only that run?

Thank you!!

Vincent

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#133

Hello- new member who joined last week (Apr 10) using Runkeeper.

All runs from Apr 10 and earlier have loaded, but nothing since (Apr 11 and 13-17). Is there anything that I need to be doing to get the site to synch with Runkeeper? Logging in and out has not done the trick.

Site is tremendous! Thank you!

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