Report Synchronization Issues Here

#109

Thanks, James. I understand that things like this happen, and I appreciate your work.

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#110

Thanks for the awesome site. This run on April 5th never synced for me. A longer one.

https://strava.app.link/oKDxlME0NV

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#111

I had a similar issue with runs between 4th and 7th April not being recognised so I exported the GPX from Strava, deleted the activity from Strava then reimported the GPX to Strava. They immediately synched into Citystrides. At first they contained zero ‘completed streets’ but within a few hours the streets were showing as completed so this appears to have worked for me.

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#112

Hi James. Thanks for update, and for all the work you do on this. I use Runkeeper and haven’t seen a post since April 1. I imagine that will get updated as you work on it in chunks as noted in your last post. Just wanted to pass along in case it’s worth noting the Runkeeper element.

And again thanks so much for this site and community. It’s a fabric of life now.

  • RunEveryStreet (Joe)
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First Sync- how far back should it go?
#113

Hello James- I’m new to City Strides (about two weeks) and have been following this thread; so I’m aware of the recent technical issues. If you could, when all is fixed, check on the following runs for me as they have not uploaded yet all which were run on 4/6:

https://www.strava.com/activities/2286246357
https://www.strava.com/activities/2284054883
https://www.strava.com/activities/2284053958

Also, how do we report on “streets” that are not actually streets? There is a route in my town (East Aurora, NY) that are on private property and one that is a creek.

Thanks!

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#114

Hello, I’m missing my progressed streets from my 16 mile run on 4/7

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#115

You can either click the flag to the right when in cityview
https://citystrides.com/cities/9704

or

you can click the wrench when in streetview
https://citystrides.com/streets/1628691

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#116

Hi James,

My run of April 4 did not sync: https://www.strava.com/activities/2265899352

Thanks in advance!
Eric

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#117

Thank you!

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#118

Hi there I’ve got a running missing from my Strava sync. My runs on 4/7/19 and 4/10/19 are synced, but my run on 4/8/19 is still missing from my listed activities and from my lifemap. Thanks for help with this!

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#119

Hello! My last 2 runs did not sync. Thanks for your help! Jen

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#120

That was SUPER helpful! Absolutely did the trick. Thanks!!!

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#121

If you are more adventurous, you can also update the map in openstreetmap.org which is what you map is based on Essentially, OpenStreetMap is the Wikipedia of maps, and when that master mapping database gets updated periodically, the CityStrides map will also reflect those changes.

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#122

Nothing synched from my Runkeeper this month (April)

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#123

I’m missing activity’s since 3 april. I use runkeeper, but it seems it doesn’t sync any longer.

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#124

Logged a couple of runs in the last two weeks after a break, but nothing showing up since the last time I ran before that which is December 2nd '18.

Using Runkeeper.

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#125

Same here. It seems like a lot of other people’s issues have been resolved, so hopefully we will be caught up soon.

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#126

I’m missing one activity. The one from 5 April. Strangely the activities before and after synchronized.

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#127

I’m missing a RunKeeper run too. I do have April runs in there, the 1st and the 6th, thought the 6th posted a few days later, when they used to post each night.

The run I’m missing is from April 10.

Thanks!

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#128

Missing Strava runs on April 6 & 7.
Everything before and after appears to be there…

https://strava.app.link/TpQFlnbCUV

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