I have a friend that I’m competing against who went from ~95% complete to ~40% complete in our town. She hasn’t turned anything off, and her runs are still syncing as I can see runs from this week. She’s a strava user. Can you see where the missing runs went?
Thanks!
Hm, no, they have only Garmin connected to CityStrides. Maybe they revoked access from within Strava, removing that data from their account?
I just reprocessed all their activities. I see that they’re up to 52% now.
All fixed now! I don’t know which action made it work, but she’s back up to where she was before. The race is on!
Thanks for the quick fix.
Strava is now connected to their account, so that’s likely the reason. It definitely sounds like they revoked access (which deletes that data in CityStrides) and then reconnected.