# Maps are blank

**URL:** <https://community.citystrides.com/t/maps-are-blank/19042>\
**Category:** Support\
**Created:** [January 21, 2020, 1:40pm UTC](https://community.citystrides.com/t/maps-are-blank/19042 "2020-01-21T13:40:33Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![snyder163](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@snyder163](https://community.citystrides.com/u/snyder163)\
**Post date:** [January 21, 2020, 1:40pm UTC](https://community.citystrides.com/t/maps-are-blank/19042/1 "2020-01-21T13:40:33Z")

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All my stats look correct, but this morning all my maps are blank…I’ve tried sync-ing but no changes. This is for my life map and city/townships, all blank. Show the names and % of streets complete.

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**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\
**Post date:** [January 21, 2020, 2:10pm UTC](https://community.citystrides.com/t/maps-are-blank/19042/2 "2020-01-21T14:10:33Z")

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There’s an issue for some devices/browsers (I haven’t completely figured out which, yet) where the whole thing falls apart after a certain amount of data is to be displayed on the map.

Which device(s) and browser(s) have you tried?

If you’re a subscriber - Does [the LifeMap beta](https://citystrides.com/users/13245/map_beta) work better for you?  
Details on this are available at [Beta: LifeMap performance](https://community.citystrides.com/t/beta-lifemap-performance/18653)

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**Author:** ![snyder163](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@snyder163](https://community.citystrides.com/u/snyder163)\
**Post date:** [January 21, 2020, 3:10pm UTC](https://community.citystrides.com/t/maps-are-blank/19042/3 "2020-01-21T15:10:43Z")

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The maps went missing from my Iphone and google chrome on my laptop this morning. I now am able to see the maps on ipone, but not on my laptop

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**Author:** ![snyder163](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@snyder163](https://community.citystrides.com/u/snyder163)\
**Post date:** [January 21, 2020, 3:16pm UTC](https://community.citystrides.com/t/maps-are-blank/19042/4 "2020-01-21T15:16:30Z")

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To clarify- I can see the lifemap, but not the profile map of townships and cities.

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**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\
**Post date:** [January 21, 2020, 3:19pm UTC](https://community.citystrides.com/t/maps-are-blank/19042/5 "2020-01-21T15:19:30Z")

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Can you share a link to a page that has a map that does not work?

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**Author:** ![snyder163](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@snyder163](https://community.citystrides.com/u/snyder163)\
**Post date:** [January 21, 2020, 3:32pm UTC](https://community.citystrides.com/t/maps-are-blank/19042/6 "2020-01-21T15:32:19Z")

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[https://citystrides.com/users/13245/cities/23435](https://citystrides.com/users/13245/cities/23435)

Looks like I was able to get it to work on internet explorer, but still nothing on google chrome.

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**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\
**Post date:** [January 21, 2020, 3:42pm UTC](https://community.citystrides.com/t/maps-are-blank/19042/7 "2020-01-21T15:42:53Z")

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OK, great (well, not great, but _very_ helpful) … You should be able to see a _marked_ difference between your LifeMap at [Jason Snyder's Map View - CityStrides](https://citystrides.com/users/13245/map) (which may not work at all) and your LifeMap at [https://citystrides.com/users/13245/map\_beta](https://citystrides.com/users/13245/map_beta) (which should work wonderfully _and_ includes a new time filter in the button on the right).

Let me know if the beta version doesn’t work for you (and explain as much as you can, to help me debug it).

The core issue here is that there’s a _lot_ of data to display on the page, and the non-beta LifeMap isn’t working properly. I’ll take at least a little time to try & debug it with the Mapbox team, but the beta version is just so much better that I don’t know how much effort I want to put into the old version.

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**Author:** ![snyder163](https://community.citystrides.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@snyder163](https://community.citystrides.com/u/snyder163)\
**Post date:** [January 21, 2020, 4:10pm UTC](https://community.citystrides.com/t/maps-are-blank/19042/8 "2020-01-21T16:10:53Z")

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Awesome. I’ll take some time later to play with it, but it looks good from initial look.
