# Map my run import

**URL:** https://community.citystrides.com/t/map-my-run-import/19532
**Category:** Support
**Created:** [March 29, 2020, 8:30pm UTC](https://community.citystrides.com/t/map-my-run-import/19532 "2020-03-29T20:30:39Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![acbiggerstaff](https://community.citystrides.com/letter_avatar_proxy/v4/letter/a/a88e57/32.png) [@acbiggerstaff](https://community.citystrides.com/u/acbiggerstaff)
#### Post date: [March 29, 2020, 8:30pm UTC](https://community.citystrides.com/t/map-my-run-import/19532/1 "2020-03-29T20:30:39Z")

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I’m not sure if this is related to other issues I have seen in the forum, but I use map my run and not Strava and my activities haven’t imported in the last 3 days.

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 29, 2020, 8:37pm UTC](https://community.citystrides.com/t/map-my-run-import/19532/2 "2020-03-29T20:37:36Z")

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Is [CityStrides](https://citystrides.com/status) showing any info relating to your account?

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 29, 2020, 8:42pm UTC](https://community.citystrides.com/t/map-my-run-import/19532/3 "2020-03-29T20:42:19Z")

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I notice that I don’t have login details for your account. An email _should_ have been sent out explaining that CityStrides has lost access to your MapMyFitness account. I’m skeptical about that piece of code, though, because the response from MMF aren’t the most reliable.

I think you can resolve this issue by logging out of CityStrides and then logging back in. Let me know when you’ve done that & I can force a sync for your account.

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### Author: ![acbiggerstaff](https://community.citystrides.com/letter_avatar_proxy/v4/letter/a/a88e57/32.png) [@acbiggerstaff](https://community.citystrides.com/u/acbiggerstaff)
#### Post date: [March 29, 2020, 8:52pm UTC](https://community.citystrides.com/t/map-my-run-import/19532/4 "2020-03-29T20:52:00Z")

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I have logged off and back in to the citystrides site, thank you!

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### Author: ![acbiggerstaff](https://community.citystrides.com/letter_avatar_proxy/v4/letter/a/a88e57/32.png) [@acbiggerstaff](https://community.citystrides.com/u/acbiggerstaff)
#### Post date: [March 29, 2020, 8:53pm UTC](https://community.citystrides.com/t/map-my-run-import/19532/5 "2020-03-29T20:53:48Z")

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Also my account is 12647 ( I think)

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 29, 2020, 8:54pm UTC](https://community.citystrides.com/t/map-my-run-import/19532/6 "2020-03-29T20:54:27Z")

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Yeah, that’s it!  
I verified that I have the login details, and I started a sync for your account. 🚀
