# LifeMap crashing on mobile / Jagged lines in LifeMap

**URL:** <https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266>\
**Category:** Support\
**Created:** [February 1, 2024, 11:55pm UTC](https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266 "2024-02-01T23:55:16Z")\
**Posts on this page:** 7\
**Page:** 3

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**Author:** ![templeria](https://community.citystrides.com/letter_avatar_proxy/v4/letter/t/4bbf92/32.png) [@templeria](https://community.citystrides.com/u/templeria)\
**Post date:** [February 7, 2024, 6:58pm UTC](https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266/42 "2024-02-07T18:58:45Z")

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Oooooooohhhh - I feel like I should type really quietly in case the Gremlins hear and I jinx it, but I’m looking at my life map on my phone at the moment which is the first time I’ve been able to have it up for more than a couple of seconds since it all went wonk. I’ve zoomed in and out too and all looks ok and on the laptop my lines look happy and normal and not jagged or thick and blurry like they were. Oh and the dates have come back on mouse over as well.

Thank you!!!

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**Author:** ![hans1](https://community.citystrides.com/letter_avatar_proxy/v4/letter/h/e68b1a/32.png) [@hans1](https://community.citystrides.com/u/hans1)\
**Post date:** [February 7, 2024, 7:00pm UTC](https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266/43 "2024-02-07T19:00:41Z")

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Yes, no crashes now, not iphone, not ipad! Looks great!

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**Author:** ![beatlekevin87](https://community.citystrides.com/letter_avatar_proxy/v4/letter/b/94ad74/32.png) [@beatlekevin87](https://community.citystrides.com/u/beatlekevin87)\
**Post date:** [February 7, 2024, 7:59pm UTC](https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266/44 "2024-02-07T19:59:05Z")

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Looks to be working for me as well. Thanks again James!

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**Author:** ![AndyS](https://community.citystrides.com/letter_avatar_proxy/v4/letter/a/f4b2a3/32.png) [@AndyS](https://community.citystrides.com/u/AndyS)\
**Post date:** [February 7, 2024, 8:16pm UTC](https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266/45 "2024-02-07T20:16:57Z")

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The jagged lines issue is gone for me. I noticed the lifemap has slightly less detail at higher level zooms than before, but it’s a marginal difference. Thanks again for all the hard work!

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**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\
**Post date:** [February 7, 2024, 8:27pm UTC](https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266/46 "2024-02-07T20:27:36Z")

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This is all great to hear - thanks everyone!

This one almost broke me … that was a rough week.  
I’m still fully confused about how any of these LifeMaps ever worked, based on the solution. After my work this week, I can’t understand how this hasn’t been broken since October 27.

> [@AndyS](#):
>
> I noticed the lifemap has slightly less detail at higher level zooms than before, but it’s a marginal difference.

Yeah, the core issue for the LifeMap crashes seemed to be that the browser couldn’t handle so many drawn lines at lower zooms. I had to add a simplification call before sending the data over.

The jagged lines seemed to be caused by a combination of the database configuration getting blown away during the change on Jan 1 and the query not being as optimized as it could be.

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**Author:** ![4e2c71bc69f7d92608f3](https://community.citystrides.com/user_avatar/community.citystrides.com/4e2c71bc69f7d92608f3/32/3864_2.png) [@4e2c71bc69f7d92608f3](https://community.citystrides.com/u/4e2c71bc69f7d92608f3)\
**Post date:** [February 8, 2024, 7:59am UTC](https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266/47 "2024-02-08T07:59:44Z")

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Success! Thanks James, Jim

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**Author:** ![dljamet\_1999](https://community.citystrides.com/letter_avatar_proxy/v4/letter/d/bc8723/32.png) [@dljamet\_1999](https://community.citystrides.com/u/dljamet_1999)\
**Post date:** [February 8, 2024, 11:50am UTC](https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266/48 "2024-02-08T11:50:08Z")

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Loads up great. No jagged lines to report. Thanks so much James!

[Previous page](https://community.citystrides.com/t/lifemap-crashing-on-mobile-jagged-lines-in-lifemap/27266.md?page=2)
