# Garmin sync bug?

**URL:** https://community.citystrides.com/t/garmin-sync-bug/30125
**Category:** Support
**Created:** [September 12, 2026, 8:30am UTC](https://community.citystrides.com/t/garmin-sync-bug/30125 "2026-09-12T08:30:06Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![kevincharlespels](https://community.citystrides.com/user_avatar/community.citystrides.com/kevincharlespels/32/2536_2.png) [@kevincharlespels](https://community.citystrides.com/u/kevincharlespels)
#### Post date: [September 12, 2026, 8:30am UTC](https://community.citystrides.com/t/garmin-sync-bug/30125/1 "2026-09-12T08:30:06Z")

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### CityStrides Profile Link

> **[Kevin Pels - CityStrides](https://citystrides.com/users/15559/)**
>
> The best tool to help you Run Every Street

### Message

I only noticed this because I was surprised to see my activity automatically appeared in CityStrides. Normally I manually upload my activities via Runkeeper, I just had a historic sync from Garmin and kept it paused for a long time, we’re talking years. I went to Settings → Activity Trackers and saw the two Garmin buttons, with syncing active. I have since re-paused it but this doesn’t seem ideal. It’s possibly only been doing this since 9/9 because that was my last activity that went into CityStrides via Runkeeper and not Garmin.

 ![Screenshot 2026-09-12 at 09.24.59](https://d25dflut6m8e53.cloudfront.net/original/2X/0/0ce08d0787e5829aaa65185edab69082cfc42f94.png)

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### Author: ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [September 12, 2026, 3:16pm UTC](https://community.citystrides.com/t/garmin-sync-bug/30125/2 "2026-09-12T15:16:16Z")

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Garmin is forcing an authentication change by the end of the year. I just did all the work to convert everyone’s accounts, which resulted in a new connection record for everyone. When I created this new connection record, I didn’t carry along the `paused` setting.

If you refresh the page, do you still see two Garmin entries?

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### Author: ![kevincharlespels](https://community.citystrides.com/user_avatar/community.citystrides.com/kevincharlespels/32/2536_2.png) [@kevincharlespels](https://community.citystrides.com/u/kevincharlespels)
#### Post date: [September 12, 2026, 9:24pm UTC](https://community.citystrides.com/t/garmin-sync-bug/30125/3 "2026-09-12T21:24:11Z")

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Just one button now 👍
