# City map blank
**URL:** https://community.citystrides.com/t/city-map-blank/25143
**Category:** Support
**Created:** [July 20, 2022, 12:54pm UTC](https://community.citystrides.com/t/city-map-blank/25143 "2022-07-20T12:54:27Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@levasseurjp](https://community.citystrides.com/u/levasseurjp)
#### Post date: [July 20, 2022, 12:54pm UTC](https://community.citystrides.com/t/city-map-blank/25143/1 "2022-07-20T12:54:28Z")
Just finished a run and went to check my progress only to find my city maps are blank. My lifetime map shows completed roads only. Tried on Chrome and Safari.
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### Author:  [@Marty](https://community.citystrides.com/u/Marty)
#### Post date: [July 20, 2022, 1:01pm UTC](https://community.citystrides.com/t/city-map-blank/25143/2 "2022-07-20T13:01:45Z")
Two things to check:
1. Are you still logged in to CityStrides?
2. In the upper left corner of map, select the ‘Toggle Lifemap’ button
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### Author:  [@wbudde](https://community.citystrides.com/u/wbudde)
#### Post date: [July 20, 2022, 8:19pm UTC](https://community.citystrides.com/t/city-map-blank/25143/3 "2022-07-20T20:19:59Z")
This is happening to me too - I can’t see completed streets on any of my city ma.
I am logged in, and I don’t see a “toggle lifemap” button.
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### Author:  [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [July 20, 2022, 8:26pm UTC](https://community.citystrides.com/t/city-map-blank/25143/4 "2022-07-20T20:26:27Z")
@levasseurjp if you open the top right menu and choose “Profile” are you taken to [Jill Levasseur - CityStrides](https://citystrides.com/users/2364) or [Jill - CityStrides](https://citystrides.com/users/21877) ? It’s possible that you’ve created a second CityStrides account by logging in via Garmin. If that’s the case, I can merge them.
@wbudde [Updates on January 10, 2022 (Release 463)](https://community.citystrides.com/t/updates-on-january-10-2022-release-463/24156) removed the LifeMap on city pages for non-supporters. I’ve had it on my todo list since then to resolve the issue, but I haven’t finished that effort yet.
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### Author:  [@levasseurjp](https://community.citystrides.com/u/levasseurjp)
#### Post date: [July 20, 2022, 10:18pm UTC](https://community.citystrides.com/t/city-map-blank/25143/5 "2022-07-20T22:18:50Z")
There is no such toggle button on the map
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### Author:  [@levasseurjp](https://community.citystrides.com/u/levasseurjp)
#### Post date: [July 20, 2022, 10:20pm UTC](https://community.citystrides.com/t/city-map-blank/25143/6 "2022-07-20T22:20:20Z")
Yes I have two accounts, not sure how. Would LOVE them to be merged. Niether one shows my completion though.
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### Author:  [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [July 21, 2022, 12:31pm UTC](https://community.citystrides.com/t/city-map-blank/25143/7 "2022-07-21T12:31:42Z")
If you open the top right menu and choose “Profile” are you taken to [Jill Levasseur - CityStrides](https://citystrides.com/users/2364) or [Jill - CityStrides](https://citystrides.com/users/21877) ?
**Edit:** I was asking this earlier, because I thought you might be currently logged in as the other account (which has never been a subscriber) … I was thinking that you could log out/in as the other user to get the features back … but … I looked into both accounts, and neither is currently subscribed - this would explain why there’s no LifeMap toggle button and ads showing in your screenshot.
It looks like you made a one-time contribution in March, which would have ended on the 19th of this month.
[Updates on January 10, 2022 (Release 463)](https://community.citystrides.com/t/updates-on-january-10-2022-release-463/24156) removed the LifeMap on city pages for non-supporters. I’ve had it on my todo list since then to resolve the issue, but I haven’t finished that effort yet.
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### Author:  [@levasseurjp](https://community.citystrides.com/u/levasseurjp)
#### Post date: [July 21, 2022, 11:23pm UTC](https://community.citystrides.com/t/city-map-blank/25143/8 "2022-07-21T23:23:24Z")
ok thank you.
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### Author:  [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)
#### Post date: [March 23, 2026, 1:58pm UTC](https://community.citystrides.com/t/city-map-blank/25143/9 "2026-03-23T13:58:37Z")
2 posts were merged into an existing topic: [Activities missing on map](https://community.citystrides.com/t/activities-missing-on-map/29657/187)