# City and Street progress missing **URL:** \ **Category:** Support\ **Created:** [September 26, 2019, 4:27pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373 "2019-09-26T16:27:22Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![cmrozoff](https://community.citystrides.com/letter_avatar_proxy/v4/letter/c/6bbea6/32.png) [@cmrozoff](https://community.citystrides.com/u/cmrozoff)\ **Post date:** [September 26, 2019, 4:27pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/1 "2019-09-26T16:27:22Z")
Responding to your reply in another thread, yes, _all_ of my cities and towns are missing. Had major cities on the list too, including, but not limited to Denver, Milwaukee, Budapest, Milan, Madison, Minneapolis, etc. On the other hand, my lifemap still looks good! Still have all the purple lines 🙂 ---
**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Post date:** [September 26, 2019, 4:29pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/2 "2019-09-26T16:29:03Z")
🤔 Yeah, it looks like I either skipped a step entirely or skipped some users. I’m looking into this now. Thanks/Sorry! ---
**Author:** ![cmrozoff](https://community.citystrides.com/letter_avatar_proxy/v4/letter/c/6bbea6/32.png) [@cmrozoff](https://community.citystrides.com/u/cmrozoff)\ **Post date:** [September 26, 2019, 4:29pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/3 "2019-09-26T16:29:25Z")
No worries, thanks for looking into it. ---
**Author:** ![dljamet\_1999](https://community.citystrides.com/letter_avatar_proxy/v4/letter/d/bc8723/32.png) [@dljamet\_1999](https://community.citystrides.com/u/dljamet_1999)\ **Post date:** [September 26, 2019, 5:19pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/4 "2019-09-26T17:19:37Z")
If only to give you more info, I also have the same problem. Thanks James for all that you do. So looking forward to the new features. ---
**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Post date:** [September 26, 2019, 5:38pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/5 "2019-09-26T17:38:49Z")
Thanks! Yeah, I figured out the problem - I missed a step. 😳 😬 🤦‍♂️ I’m about 1/4 of the way through correcting the problem … shouldn’t be much longer! ---
**Author:** ![awapniak](https://community.citystrides.com/letter_avatar_proxy/v4/letter/a/b9bd4f/32.png) [@awapniak](https://community.citystrides.com/u/awapniak)\ **Post date:** [September 26, 2019, 5:54pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/6 "2019-09-26T17:54:45Z")
@JamesChevalier good luck! Issue is same for me. ---
**Author:** ![cmrozoff](https://community.citystrides.com/letter_avatar_proxy/v4/letter/c/6bbea6/32.png) [@cmrozoff](https://community.citystrides.com/u/cmrozoff)\ **Post date:** [September 26, 2019, 8:04pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/7 "2019-09-26T20:04:26Z")
Awesome! And bravo on the new upgrade! Lots of new towns and cities appearing that I remember running but not previously being in the database. Consider me a huge fan of the upgrades. Thanks for keeping this site upgraded and cool! ---
**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Post date:** [September 26, 2019, 8:48pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/8 "2019-09-26T20:48:46Z")
OK, that all finished up! Let me know if anything still looks wrong. ---
**Author:** ![cmrozoff](https://community.citystrides.com/letter_avatar_proxy/v4/letter/c/6bbea6/32.png) [@cmrozoff](https://community.citystrides.com/u/cmrozoff)\ **Post date:** [September 26, 2019, 8:52pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/9 "2019-09-26T20:52:22Z")
Still a few quirks. I did notice most notably the fairly large city of Broomfield, Colorado disappeared, and a few of my friends/competitors are still at 0%. Also, cities I have some mileage in but ~0% streets completed are no longer on my “home page” ---
**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Post date:** [September 26, 2019, 9:06pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/10 "2019-09-26T21:06:32Z")
A post was split to a new topic: [Broken City Import](https://community.citystrides.com/t/broken-city-import/18378) ---
**Author:** ![poekie.porridge](https://community.citystrides.com/letter_avatar_proxy/v4/letter/p/ad7895/32.png) [@poekie.porridge](https://community.citystrides.com/u/poekie.porridge)\ **Post date:** [September 26, 2019, 8:59pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/11 "2019-09-26T20:59:07Z")
I’m still at 4-ish percent where I was over 82 in my standard city. Lifemap still good and purple though so it might just be slow somewhere. And still missing my activities from September 22 and 23 but I believe you were working on that as well. ---
**Author:** ![jessp](https://community.citystrides.com/letter_avatar_proxy/v4/letter/j/f1d935/32.png) [@jessp](https://community.citystrides.com/u/jessp)\ **Post date:** [September 26, 2019, 9:10pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/12 "2019-09-26T21:10:21Z")
Other than this evening’s run and one that may have been my first ever strava run, all my street progress is missing, although it shows up on lifemap. Also still missing some activities between the 22nd and 24th September, but those are probably still in the strava api sync queue. ---
**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Post date:** [September 26, 2019, 9:19pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/13 "2019-09-26T21:19:24Z")
Yeah, it looks like @poekie.porridge is seeing something similar and @cmrozoff noticed others with the same problem. I’m manually walking through the data processing for a single account, to see if that fixes things. ☹ **Update:** Ugh. I’ve confirmed that - overall - there are fewer completed Nodes in the new data set … it looks like some amount of the processing didn’t work. Looks like I’m going to have to take another pass. 😠 ---
**Author:** ![beckorama](https://community.citystrides.com/letter_avatar_proxy/v4/letter/b/a698b9/32.png) [@beckorama](https://community.citystrides.com/u/beckorama)\ **Post date:** [September 26, 2019, 9:44pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/14 "2019-09-26T21:44:53Z")
Nearly everything is missing for me, I had progress in 12-15 cities, now it is only showing one, and that one’s percentage is way down from where it was. Just wanted to put it on your radar 🙂 ---
**Author:** ![JamesChevalier](https://community.citystrides.com/user_avatar/community.citystrides.com/jameschevalier/32/2_2.png) [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Post date:** [September 26, 2019, 10:06pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/15 "2019-09-26T22:06:58Z")
Yeah, really sorry! I’m working through reprocessing everyone (just in case) in the order of: Subscribers, Supporters, everyone else. I don’t have a timeline, yet, but as soon as I can guess one that feels accurate enough I’ll share. ---
**Author:** ![beckorama](https://community.citystrides.com/letter_avatar_proxy/v4/letter/b/a698b9/32.png) [@beckorama](https://community.citystrides.com/u/beckorama)\ **Post date:** [September 26, 2019, 10:18pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/16 "2019-09-26T22:18:59Z")
No apologies needed, I wasn’t complaining, just wanted to chime in because I saw your post ~an hour earlier saying everything was on the mend. No worries at all, take days or a few weeks even, getting it all right eventually is way more important than having it now. Thanks again for all you do! ---
**Author:** ![jessp](https://community.citystrides.com/letter_avatar_proxy/v4/letter/j/f1d935/32.png) [@jessp](https://community.citystrides.com/u/jessp)\ **Post date:** [September 26, 2019, 10:32pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/17 "2019-09-26T22:32:07Z")
Thanks for all the effort you put into this. It sounds like a super complicated project that’s taken a lot of work. I’m sorry if I came across as having a moan - it wasn’t my intention. 🙂 ---
**Author:** ![awapniak](https://community.citystrides.com/letter_avatar_proxy/v4/letter/a/b9bd4f/32.png) [@awapniak](https://community.citystrides.com/u/awapniak)\ **Post date:** [September 26, 2019, 10:40pm UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/18 "2019-09-26T22:40:30Z")
Same here. I’m super appreciative of all you do, James. Can’t wait to see my progress once my account refreshes. ---
**Author:** ![11c1d7436a4859eed526](https://community.citystrides.com/letter_avatar_proxy/v4/letter/1/71e660/32.png) [@11c1d7436a4859eed526](https://community.citystrides.com/u/11c1d7436a4859eed526)\ **Post date:** [September 27, 2019, 3:00am UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/19 "2019-09-27T03:00:14Z")
So I see new cities in my area which is great but I was 100 percent in my city. Now down to 35 with red nodes on streets I have clearly run. Also renewed my support right before this upgrade and have not been granted my extra features. Anything to do but wait it out? ---
**Author:** ![poekie.porridge](https://community.citystrides.com/letter_avatar_proxy/v4/letter/p/ad7895/32.png) [@poekie.porridge](https://community.citystrides.com/u/poekie.porridge)\ **Post date:** [September 27, 2019, 5:17am UTC](https://community.citystrides.com/t/city-and-street-progress-missing/18373/20 "2019-09-27T05:17:58Z")
For me it worked! Awesome! Back to running 😁 Good luck with the rest of the backlog. I’m happy my city is now no longer 10% buildings, brooks and rivers and even the city borders have been corrected. [Next page](https://community.citystrides.com/t/city-and-street-progress-missing/18373.md?page=2)