Aggressive blocking?

Support
1

Hello!

The last week-ish I have had a lot of problem with using citystrides on my laptop (Firefox, Linux). The first few page loads works as they should, but quite soon all requests and page loads stop working. When they stop working I dont get any errors, I just get an infinitely loading page (or the API-call just loads infinitely).

If I try on another browser (or my phone from the same wifi) it works, so it’s not my account/IP that is blocked - just that browser-session.

It feels a bit silly to get blocked when I’m logged in as a paying user. :smiley:

:link: My profile link : Simon Johansson - CityStrides

2

While I do have a rate limiter in place, it is based on IP. The limit is 500 requests within a 5 minute period, and it excludes the map data. That’s a sustained 100 requests per minute, which I doubt is playing a role in anyone’s regular use of CityStrides. Also, the response you’d receive from this limiter is this page.

I think you’d need to get all :nerd_face: and watch the network tab of the browser tools to see what the response is when that loading indicator doesn’t get replaced with the actual data. If you somehow are being rate limited :flushed_face: I’m happy to look into things.

If, when this issue is happening, you do a full page refresh, does any part of the page render at all? Or does the bulk of the page load, and content sections display that loading indicator?

3

I don’t know what the issue was, but it seems to have resolved itself. :slight_smile: