# Wiki **URL:** https://community.citystrides.com/c/wiki/18.md [Latest](https://community.citystrides.com/latest.md) · [Categories](https://community.citystrides.com/categories.md) --- ## [About the Wiki category](https://community.citystrides.com/t/about-the-wiki-category/19333)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [March 3, 2020, 8:33pm UTC](https://community.citystrides.com/t/about-the-wiki-category/19333 "2020-03-03T20:33:40Z")
A community-maintained knowledgebase. A lot of this is a work in progress :construction: including this post, and things change as CityStrides is continuing to be built - but hopefully this category helps everyone have … --- ## [Resolving common login issues](https://community.citystrides.com/t/resolving-common-login-issues/30145)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [September 19, 2026, 8:06pm UTC](https://community.citystrides.com/t/resolving-common-login-issues/30145 "2026-09-19T20:06:58Z")
Most login troubles revolve around stale data, or the presence of the PWA (the CityStrides site saved to your Home Screen, acting like an app). This set of steps usually sorts out any login troubles: :warning: Do not r… --- ## [Resolving common issues with location access for LifeMap Live](https://community.citystrides.com/t/resolving-common-issues-with-location-access-for-lifemap-live/25580)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [November 23, 2022, 2:03pm UTC](https://community.citystrides.com/t/resolving-common-issues-with-location-access-for-lifemap-live/25580 "2022-11-23T14:03:43Z")
Sometimes, in iOS, tapping the location button does not display yourself on the map. Instead, the icon just spins like it’s waiting for something. This seems to be more likely to happen around iOS updates, but that’s unc… --- ## [How Syncing Works](https://community.citystrides.com/t/how-syncing-works/19443)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [March 24, 2020, 3:44pm UTC](https://community.citystrides.com/t/how-syncing-works/19443 "2020-03-24T15:44:11Z")
General Notes your full history will be synchronized into CityStrides, there is no limit to the number of activities that will sync … except for limits imposed by tracking services like Garmin, Coros, and Polar Where a… --- ## [Multiple streets with the same name are grouped as one](https://community.citystrides.com/t/multiple-streets-with-the-same-name-are-grouped-as-one/29638)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [January 18, 2026, 5:33pm UTC](https://community.citystrides.com/t/multiple-streets-with-the-same-name-are-grouped-as-one/29638 "2026-01-18T17:33:55Z")
OpenStreetMap doesn’t have a concept of “streets”, it only has Way records which are sections of roads. A street may be composed of one or more Way records. I have to piece these Way together within CityStrides to produc… --- ## [Where are my older Garmin activities?](https://community.citystrides.com/t/where-are-my-older-garmin-activities/23687)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [September 23, 2021, 3:31pm UTC](https://community.citystrides.com/t/where-are-my-older-garmin-activities/23687 "2021-09-23T15:31:48Z")
As of December 1st, 2025. Garmin requires you to check the “Historical Data“ box during sign in. If you do not enable this toggle, your historical activities will not be accessible. If you logged in and did not enable t… --- ## [OSM Basics](https://community.citystrides.com/t/osm-basics/21283)
**Author:** [@8f7162110d9eeaf907ab](https://community.citystrides.com/u/8f7162110d9eeaf907ab)\ **Replies:** 36\ **Last updated:** [April 29, 2026, 8:43am UTC](https://community.citystrides.com/t/osm-basics/21283 "2026-04-29T08:43:51Z")
This is a resource that summarizes a few techniques for fixing common OpenStreetMap (OSM) errors that found their way into CityStrides. It is meant as a shortcut for those unwilling to navigate the OSM learning curve for… --- ## [About the Node, Street, and City Data](https://community.citystrides.com/t/about-the-node-street-and-city-data/19802)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [April 5, 2020, 7:25pm UTC](https://community.citystrides.com/t/about-the-node-street-and-city-data/19802 "2020-04-05T19:25:43Z")
Overview This Wiki is all about nodes, streets and cities What they are and where the data comes from How they are counted, and Strategies to complete the hard-to-get ones Definitions & Source of Data Note: All of th… --- ## [How to switch tracking services](https://community.citystrides.com/t/how-to-switch-tracking-services/28458)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [November 20, 2024, 7:12pm UTC](https://community.citystrides.com/t/how-to-switch-tracking-services/28458 "2024-11-20T19:12:10Z")
These topics are similar/relevant: How to connect multiple tracking services to a single CityStrides account Very old and untouched Runkeeper accounts :warning: periodically log into your old Runkeeper account so they … --- ## [How frequently are cities updated from OpenStreetMap?](https://community.citystrides.com/t/how-frequently-are-cities-updated-from-openstreetmap/28038)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [August 23, 2024, 3:27pm UTC](https://community.citystrides.com/t/how-frequently-are-cities-updated-from-openstreetmap/28038 "2024-08-23T15:27:45Z")
CityStrides gets its country/region/city/street data from OpenStreetMap. Cities are on an automatic syncing schedule that attempts to sync batches every minute, assuming the current system load is not too high. Each ci… --- ## [About OpenStreetMap](https://community.citystrides.com/t/about-openstreetmap/19815)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [April 6, 2020, 2:59pm UTC](https://community.citystrides.com/t/about-openstreetmap/19815 "2020-04-06T14:59:46Z")
Anyone can make edits in OpenStreetMap (OSM), all it takes is a free account. After you create your account, there is even a tutorial (see below) that teaches the basics of OSM editing, as well as a “Beginner’s Guide” A… --- ## [Manual / step-by-step guide](https://community.citystrides.com/t/manual-step-by-step-guide/27980)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [August 7, 2024, 5:27pm UTC](https://community.citystrides.com/t/manual-step-by-step-guide/27980 "2024-08-07T17:27:56Z")
The core idea is that you’re trying to run/walk every street in your city. Hopefully that’s obvious. :smiley: Your activities sync in automatically as you save them (Runkeeper accounts sync once per day). When they arri… --- ## [Very old and untouched Runkeeper accounts](https://community.citystrides.com/t/very-old-and-untouched-runkeeper-accounts/27625)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [May 7, 2024, 5:42pm UTC](https://community.citystrides.com/t/very-old-and-untouched-runkeeper-accounts/27625 "2024-05-07T17:42:28Z")
Recently, I have noticed Runkeeper’s API responding to requests for certain user’s data with an empty string and a 401 status code (Unauthorized). I reached out to their support team, and they quickly replied to explain … --- ## [All About Privacy](https://community.citystrides.com/t/all-about-privacy/17607)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [January 7, 2019, 6:01pm UTC](https://community.citystrides.com/t/all-about-privacy/17607 "2019-01-07T18:01:57Z")
Privacy Levels There are three levels of privacy in CityStrides. Everyone defaults to “Just Me” (completely private) when signing up. This can be changed at any time in the Settings page. These are the privacy level opti… --- ## [Adding a City to OpenStreetMap](https://community.citystrides.com/t/adding-a-city-to-openstreetmap/21433)
**Author:** [@zelonewolf](https://community.citystrides.com/u/zelonewolf)\ **Replies:** 0\ **Last updated:** [August 11, 2020, 4:01pm UTC](https://community.citystrides.com/t/adding-a-city-to-openstreetmap/21433 "2020-08-11T16:01:00Z")
So your city is missing from OpenStreetMap? These instructions almost certainly gloss over some of the details, but essentially this is the process: First, to add an admin\_level boundary, the boundary has to be “admi… --- ## [GPS accuracy tips](https://community.citystrides.com/t/gps-accuracy-tips/26197)
**Author:** [@hcethatsme](https://community.citystrides.com/u/hcethatsme)\ **Replies:** 0\ **Last updated:** [March 27, 2023, 2:59pm UTC](https://community.citystrides.com/t/gps-accuracy-tips/26197 "2023-03-27T14:59:28Z")
Collection of some tips I got from elsewhere on this board and externally - please edit/add! GPS soaking: even after your interface tells you you have “good” GPS, let your device sit collecting extra satellites Calibra… --- ## [How to delete your CityStrides account](https://community.citystrides.com/t/how-to-delete-your-citystrides-account/22910)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [April 19, 2021, 3:05pm UTC](https://community.citystrides.com/t/how-to-delete-your-citystrides-account/22910 "2021-04-19T15:05:36Z")
You can delete your account by revoking access from within your activity tracking service(s). When you revoke access, that service will inform CityStrides which in turn responds by deleting all of your data. If you hav… --- ## [How to edit a run from Garmin](https://community.citystrides.com/t/how-to-edit-a-run-from-garmin/23333)
**Author:** [@Marty](https://community.citystrides.com/u/Marty)\ **Replies:** 0\ **Last updated:** [June 29, 2021, 3:52am UTC](https://community.citystrides.com/t/how-to-edit-a-run-from-garmin/23333 "2021-06-29T03:52:51Z")
Here is Garmin’s documentation about trimming an activity. You will need to delete activity from CityStrides & Garmin Connect in order to get it reprocessed. Download the raw, original activity file from Garmin Conne… --- ## [How to get a LifeMap Poster (digital or printed)](https://community.citystrides.com/t/how-to-get-a-lifemap-poster-digital-or-printed/24968)
**Author:** [@hjkiddk](https://community.citystrides.com/u/hjkiddk)\ **Replies:** 0\ **Last updated:** [May 29, 2022, 5:34am UTC](https://community.citystrides.com/t/how-to-get-a-lifemap-poster-digital-or-printed/24968 "2022-05-29T05:34:28Z")
Visit the New Poster page Select your city Select the orientation of the poster (landscape or portrait) Click the button to show the preview Wait for the preview to load (it’s a little slow the first time) Optionally ho… --- ## [How do I fix accidentally creating two accounts at the same tracking service?](https://community.citystrides.com/t/how-do-i-fix-accidentally-creating-two-accounts-at-the-same-tracking-service/24190)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [January 14, 2022, 5:10pm UTC](https://community.citystrides.com/t/how-do-i-fix-accidentally-creating-two-accounts-at-the-same-tracking-service/24190 "2022-01-14T17:10:48Z")
This post covers the issue where you have a CityStrides account through a service, but then you accidentally create an entirely new account with the same service & connect that bad account to CityStrides. This applies t… --- ## [About The LifeMap](https://community.citystrides.com/t/about-the-lifemap/19446)
**Author:** [@dallas.devries](https://community.citystrides.com/u/dallas.devries)\ **Replies:** 0\ **Last updated:** [March 24, 2020, 6:09pm UTC](https://community.citystrides.com/t/about-the-lifemap/19446 "2020-03-24T18:09:49Z")
Basic LifeMap This is the non-Supporter LifeMap. Some browsers/devices cannot display lots of data on the map - in those scenarios, the LifeMap may not load your activity history or it may crash the browser entirely. Th… --- ## [How to connect multiple tracking services to a single CityStrides account](https://community.citystrides.com/t/how-to-connect-multiple-tracking-services-to-a-single-citystrides-account/23128)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [May 17, 2021, 4:12pm UTC](https://community.citystrides.com/t/how-to-connect-multiple-tracking-services-to-a-single-citystrides-account/23128 "2021-05-17T16:12:58Z")
While you’re logged into CityStrides, go into your Settings (also linked from the top right menu in the site), go into the Activity Trackers section, and click the Connect button for the other service. That will (outsid… --- ## [How to disconnect a tracking service](https://community.citystrides.com/t/how-to-disconnect-a-tracking-service/23019)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [April 30, 2021, 2:03pm UTC](https://community.citystrides.com/t/how-to-disconnect-a-tracking-service/23019 "2021-04-30T14:03:55Z")
Very similar to How to delete your CityStrides account You can disconnect a tracking service from your CityStrides account by revoking access from within that tracking service’s settings. When you revoke access, that s… --- ## [CityStrides Communities](https://community.citystrides.com/t/citystrides-communities/19353)
**Author:** [@hjkiddk](https://community.citystrides.com/u/hjkiddk)\ **Replies:** 0\ **Last updated:** [March 7, 2020, 11:19am UTC](https://community.citystrides.com/t/citystrides-communities/19353 "2020-03-07T11:19:50Z")
There are CityStrides communities all over the place. Let’s list them out here. The RunEverySingleStreet subreddit The #EverySingleStreet hashtag on Twitter The #RunEveryStreet hashtag on Twitter The #CityStrides hasht… --- ## [How to cancel your subscription](https://community.citystrides.com/t/how-to-cancel-your-subscription/22911)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [April 19, 2021, 3:15pm UTC](https://community.citystrides.com/t/how-to-cancel-your-subscription/22911 "2021-04-19T15:15:47Z")
Your subscription is canceled by clicking the Cancel Subscription button that’s in the Billing section of your Settings page. You will maintain access to all Supporter features until the end of your current billing cycl… --- ## [About the Status Page](https://community.citystrides.com/t/about-the-status-page/19340)
**Author:** [@jpbari](https://community.citystrides.com/u/jpbari)\ **Replies:** 6\ **Last updated:** [April 16, 2020, 11:33am UTC](https://community.citystrides.com/t/about-the-status-page/19340 "2020-04-16T11:33:05Z")
CityStrides has a status page. Hopefully this will help you make some sense of it! Section 1: Strava Sync Strava limits how many times Citystrides can access its data by the 1/4 hour and by the day. This section te… --- ## [About Becoming a Supporter](https://community.citystrides.com/t/about-becoming-a-supporter/19886)
**Author:** [@davemorin](https://community.citystrides.com/u/davemorin)\ **Replies:** 0\ **Last updated:** [April 10, 2020, 7:28pm UTC](https://community.citystrides.com/t/about-becoming-a-supporter/19886 "2020-04-10T19:28:24Z")
Note: this wiki was written by independent supporters of CityStrides, not the site’s creator This wiki addresses why to become a supporter, and how to do so. 1. Why Become a Supporter There are two subsets of reasons … --- ## [About the maps throughout the site](https://community.citystrides.com/t/about-the-maps-throughout-the-site/19821)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [April 6, 2020, 4:51pm UTC](https://community.citystrides.com/t/about-the-maps-throughout-the-site/19821 "2020-04-06T16:51:27Z")
The base map that’s displayed on many pages throughout the site is purely visual. The data that’s displayed on those maps is the meaningful data from CityStrides. Nodes These are the blue/green/red markers that are di… --- ## [Searching the Forum](https://community.citystrides.com/t/searching-the-forum/19702)
**Author:** [@davemorin](https://community.citystrides.com/u/davemorin)\ **Replies:** 0\ **Last updated:** [April 2, 2020, 3:24pm UTC](https://community.citystrides.com/t/searching-the-forum/19702 "2020-04-02T15:24:29Z")
Technical Issues Most technical issues will affect all users similarly, so there is a good chance another user has asked the question already. If you’re having an issue, try the following steps: First, review the Stat… --- ## [How to help with missing/broken cities/regions](https://community.citystrides.com/t/how-to-help-with-missing-broken-cities-regions/18699)
**Author:** [@JamesChevalier](https://community.citystrides.com/u/JamesChevalier)\ **Replies:** 0\ **Last updated:** [October 22, 2019, 10:34pm UTC](https://community.citystrides.com/t/how-to-help-with-missing-broken-cities-regions/18699 "2019-10-22T22:34:41Z")
Head on over to Missing/Broken Cities Tracker to report issues and/or help us in the effort to fix data in OpenStreetMap. Please provide as much information as you can. :smiley: Here’s what I need in that spreadsheet T… [Next page](https://community.citystrides.com/c/wiki/18.md?page=1)